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Emergency Department
There is currently no walk-in service
Fee Notice A €100 government levy applies to all patients attending without a referral letter or medical card
Eye Emergency Department
Contacting the Emergency Department
Referral and €100 Levy
Patients attending without a referral from a GP or Optician are subject to a €100 government levy unless they present a valid medical card.
Payment Methods
Payment can be made using cash, card, cheque, or medical card. Please present your medical card on the day of your visit to A&E.
30-Day Policy
You will be charged €100 on your first visit to the emergency department. If you have to return for repeat visits within 30 days, you will not be charged an additional fee.
Non-Urgent Conditions
Please contact your GP or Optician before reaching out to the emergency department. Your GP or Optician can refer you by sending a referral via Healthlink or by emailing it to ed.reception@rveeh.ie. Ensure your correct mobile or landline phone number is included in the referral.
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- You will be contacted on the same day if the referral is received before 5 PM, or the next morning if after 5 PM.
- If you do not receive a call, please contact us at 01-6644600.
Eye Emergencies
If you have an eye emergency and cannot attend your GP or Optician you can be triaged over the phone by a member of the medical team and advised or provided with an appointment time to attend.
To speak with a member of the triage team please call: 01-6644600 and press option 1 for the Emergency Department.
Chemical Injuries / Penetrating Eye Injuries / Bleeding:
If you arrive at the hospital with these serious conditions, please alert security staff immediately to prioritize care.
Ophthalmic Phone Triage Hours
- Monday – Friday: 8 AM – 5 PM
- Saturday – Sunday: 9 AM – 5 PM
Post-Operative Urgent Advice
For patients who have had recent eye surgeries (within the last month) and need urgent advice outside of regular hours, please call 01-6644600 and ask to speak with the nurse in charge
Out-of-Hours Eye Emergencies
- Northside: Call D-DOC at 1850 22 44 77
- Southside: Call EDOC at 01-2234500
- Alternatively, attend your nearest emergency department.
- Patients can be accepted outside of the above hours by doctor-to-doctor agreement only.
Please ask your doctor to contact the Ophthalmologist on call on 01-6644600 for urgent advice.
Pediatric Patients
There is no age limit for Ophthalmology patients; however, younger children may be better served in a pediatric setting (for example, neonatal cases should be referred back to a neonatal service). Children under 16 years must be accompanied by a parent or guardian.
GP Liaison
Your GP can contact the Emergency Department GP Liaison Nurse for advice on your care by calling 086-8520846 (available during office hours on Tuesday and Thursday only, from 8:30 AM to 6 PM).
Community Ophthalmology Services
Vista Eye Clinics
- 22-26 Sandford Road, Ranelagh, Dublin 6. Phone: 01-4986920
- Primary Care Centre, Ballymore Eustace Road, Naas, Co. Kildare. Phone: 045-881000
- Website: www.vistaeyeclinic.com
Medical Optics
- 2-3 Castle Street, Bray, Co. Wicklow. Phone: 01-2828065
- Fairview, Dublin 3. Phone: 01-8057076
- Website: www.medicaloptics.ie
Ear, Nose and Throat Emergency Department
Contacting the ENT Emergency Department
Referral Required
A GP referral via Healthlink or email to ed.reception@rveeh.ie is required for ENT emergency consultations.
Please ensure this step is completed before arriving, as there is no walk-in service.
Emergency healthcare phone number
01-6644600
A member of the ENT Medical team will phone you back.
Opening Hours
- Monday – Friday: 9 AM – 4 PM
- Closed on Saturdays, Sundays, and Bank Holidays
Conditions Treated
The RVEEH ENT ED is a dedicated specialist service for patients over the age of 14 years old with urgent ENT conditions. The service is designed to treat patients with acute ENT conditions as outlined below:
- Acute bleeding from the ear, nose, or throat
- Acute ear infections (e.g., otitis externa)
- Acute tonsil abscess or quinsy
- Acute hearing loss
Patients with symptoms suspicious of Head and Neck Malignancy will be seen, assessed and referred, as appropriate, to a dedicated Head and Neck consultant.
Non-Urgent ENT Services
Patients with non-urgent ENT conditions should be referred to an ENT OPD by their GP.
Pediatric Patients
Patients under 14 years old must be referred to a pediatric hospital for ENT assessment.
Services Not Provided
The ENT department does not offer an earwax removal service. Patients requiring this service should seek alternative providers.
ED Nurse-Led Micro-Suction Clinic
For ear conditions requiring micro-suction, a Nurse-Led Micro-Suction Clinic is available in the Emergency Department on Tuesdays and Fridays from 9 AM to 1 PM.